Tway Motorsports ("Tway Motorsports," "Tway," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase our products, or interact with our services.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Account information
- Order and purchase information
- Information you provide when contacting us or requesting a quote
- Information you provide when booking services or installation
We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages visited, and information about how you interact with our website.
We may collect this information through cookies, analytics tools, advertising tools, and similar technologies.
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide customer service
- Respond to questions, requests, and quotes
- Schedule installations and services
- Maintain and improve our website
- Communicate with you about orders, products, and services
- Send marketing communications when you have requested or permitted them
- Detect fraud, abuse, or security issues
- Comply with legal obligations
How We Share Information
We may share information with companies and service providers that help us operate our business. These may include:
- Ecommerce and website providers
- Payment processors
- Shipping and delivery providers
- Customer service and communication providers
- Website analytics providers
- Advertising and marketing providers
- Service providers that assist with our business operations
We do not sell your personal information for money.
However, certain uses of advertising, analytics, and similar technologies may constitute "sharing" of personal information under California privacy law. You may opt out of the sale or sharing of your personal information using the Do Not Sell or Share My Personal Information link on our website.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to keep the site functioning, understand website usage, remember preferences, and support advertising and marketing.
You can manage available cookie preferences through our cookie consent tools and through your browser settings.
Where required by applicable law, we also honor valid opt-out preference signals, including the Global Privacy Control (GPC).
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Depending on the circumstances, these rights may include:
- Right to Know: You may request information about the personal information we collect, use, disclose, or share.
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain legal exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt Out: You may opt out of the sale or sharing of your personal information.
- Right to Limit: You may have the right to limit certain uses and disclosures of sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your applicable privacy rights.
How to Submit a Privacy Request
To submit a privacy request, contact us at:
Email: privacy@twaymotorsports.com
Please clearly state the type of request you are making. We may need to verify your identity before completing certain requests in order to protect your personal information.
We will respond to valid requests within the time required by applicable law.
You do not need to create an account to submit a privacy request.
Your Privacy Choices
You may opt out of the sale or sharing of your personal information by using the Do Not Sell or Share My Personal Information or Your Privacy Choices link available on our website.
You may also use a supported Global Privacy Control (GPC) signal where applicable.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
Tway Motorsports
210 W Katella Ave, Ste B
Orange, CA 92867
(714) 410-1820
For privacy requests: privacy@twaymotorsports.com